Contact Us

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Got questions about Snapchat’s planet system? Need help understanding how those friendship rankings work? We’d love to hear from you.

Get In Touch

Email us at: [email protected]

Whether you’re confused about which planet represents what friendship level, can’t find your Snap Planets, or just want to suggest topics for new guides, drop us a line. We read every message and do our best to respond quickly.

What You Can Contact Us About

  • Questions about specific planets and what they mean
  • Problems accessing Snapchat Plus features
  • Suggestions for new guides or topics
  • Corrections or updates to existing content
  • General feedback about the site

When to Expect a Response

We typically respond to emails within 1-3 business days. If your question is about something we’ve already covered on the site, we might point you to the right guide along with any additional help you need.